eCommerce

Delivery

The University of Melboure will deliver Australia wide and Internationally up to a maximum of 20kg.

All packages will be sent via Australia Post.

Whilst all care is taken when packaging goods, should anything in your package be damaged during transit please advise us by calling the product owner within 2 working days of receipt of goods to discuss your situation. Any damaged products that are of fault of Australia Post need to be left as they were delivered to you and taken to your local Australia Post branch for a claim to be filed.

All postage and handling costs are estimated in real time and added to your order.

We endeavour to have all orders dispatched within 5 workings days of your order being placed once payment has cleared into our account. If/when stocks are low, delivery may be delayed. Our normal policy is to only allow orders from stock that is on hand, and not allow back ordering. If your order is urgent we strongly suggest you contact us to discuss your needs first to make sure that the products will be available in time for your required date before your order is placed.

RR Rocks